List Of MTN Call Forwarding Code; How To Activate & Deactivate

Call forwarding is an essential feature that allows you to redirect incoming calls to another number, ensuring you never miss important calls even when you are unavailable.

For MTN users, this feature can be a game-changer, especially for those traveling, or experiencing poor signal in their area, or having a busy schedule that keeps them from answering calls directly, MTN’s call forwarding options ensure that your important calls are never missed. You can forward calls to another MTN number, a different network, or even to voicemail, offering unmatched control over your communications.

In this guide, we will provide you with accurate, up-to-date information on the various MTN call forwarding codes, how to activate and deactivate call forwarding, and how to manage your settings. With this guide, you’ll be able to take full advantage of MTN’s call forwarding service to enhance your communication experience.

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Types Of MTN Call Forwarding

MTN offers four main types of call forwarding, each designed to handle different scenarios for incoming calls. Here are the types of call forwarding available on MTN:

Call Forwarding for All Calls

• Description: This type of call forwarding redirects every incoming call to another number, regardless of your phone’s status (whether busy, unanswered, or unreachable).
• Use Case: Useful when you are unavailable and want all calls directed to another phone number.

Call Forwarding When Busy

• Description: Redirects incoming calls to another number when your line is busy (i.e., when you’re already on another call).
• Use Case: Ideal if you want a secondary phone to receive calls while you’re engaged in a conversation on your main line.

Call Forwarding When Unanswered

• Description: Sends calls to another number when you don’t pick up the call after a certain number of rings.
• Use Case: This is helpful when you’re unable to answer your phone or prefer to redirect unanswered calls to a different number or voicemail.

Call Forwarding When Unreachable

• Description: This feature forwards calls when your phone is switched off or out of coverage.
• Use Case: Useful for instances where you’re in areas with poor network coverage or when your device is turned off, ensuring calls are forwarded to another number or voicemail.

List Of MTN Call Forwarding Code

MTN provides several USSD codes for activating and deactivating call forwarding depending on your specific needs. These codes are easy to use and allow you to forward calls to another number in various situations.

Call Forwarding for All Calls

• USSD Code: *21*DestinationNumber# (Activate), ##21# (Deactivate)
• Explanation: This code forwards all incoming calls to another number, regardless of whether you’re busy, unreachable, or not answering.
• Usage Example:
  • To forward all calls to another number (e.g., 08012345678), dial *21*08012345678#.
  • To deactivate, dial ##21#.

Call Forwarding When Busy

• USSD Code: *67*DestinationNumber# (Activate), ##67# (Deactivate)
• Explanation: This forwards calls to another number only when your line is busy (e.g., you’re on another call).
• Usage Example:
  • To forward calls when busy to 08098765432, dial *67*08098765432#.
  • To deactivate, dial ##67#.

Call Forwarding When Unanswered

• USSD Code: *61*DestinationNumber# (Activate), ##61# (Deactivate)
• Explanation: This code forwards calls to another number when you do not answer the call after a specified number of rings.
• Usage Example:
  • To forward unanswered calls to 08023456789, dial *61*08023456789#.
  • To deactivate, dial ##61#.

Call Forwarding When Unreachable

• USSD Code: *62*DestinationNumber# (Activate), ##62# (Deactivate)
• Explanation: This code forwards calls when your phone is switched off, out of coverage, or unreachable.
• Usage Example:
  • To forward calls when unreachable to 08034567890, dial *62*08034567890#.
  • To deactivate, dial ##62#.

How to Activate & Deactivate Call Forwarding on MTN

How to Activate Call Forwarding on MTN

Follow these steps to activate call forwarding for the different scenarios:

1. Dial the USSD Code for Your Call Forwarding Preference:
   • For All Calls: Dial *21*DestinationNumber# (e.g., 2108012345678#).
   • For When Busy: Dial *67*DestinationNumber# (e.g., 6708012345678#).
   • For When Unanswered: Dial *61*DestinationNumber# (e.g., 6108012345678#).
   • For When Unreachable: Dial *62*DestinationNumber# (e.g., 6208012345678#).
2. Confirm the Activation:
   • After dialing the code, press the call button.
   • You will receive a confirmation message indicating that call forwarding has been successfully activated.
3. Verify the Forwarding:
   • You can test the feature by calling your number from another phone to see if the call is forwarded to the destination number.

How to Deactivate Call Forwarding on MTN

To deactivate call forwarding for any of the scenarios, follow these steps:

1. Dial the Deactivation USSD Code:
   • For All Calls: Dial ##21#.
   • For When Busy: Dial ##67#.
   • For When Unanswered: Dial ##61#.
   • For When Unreachable: Dial ##62#.
2. Confirm the Deactivation:
   • After dialing the code, press the call button.
   • You will receive a confirmation message indicating that call forwarding has been successfully deactivated.
3. Verify the Deactivation:
   • You can verify by calling your number to ensure that the forwarding is no longer in effect.

How to Manage or Change MTN Call Forwarding Settings: A Detailed Guide

Managing or changing your call forwarding settings on MTN is easy and flexible. Even if you want to adjust the number your calls are forwarded to, change the type of call forwarding, or set time limits for unanswered calls, MTN allows you to customize these settings to suit your needs.

How to Change the Destination Number for Call Forwarding

If you need to change the number to which your calls are being forwarded, follow these steps:

• Step 1: Deactivate the current call forwarding using the corresponding deactivation code:
  • For All Calls: Dial ##21#.
  • For When Busy: Dial ##67#.
  • For When Unanswered: Dial ##61#.
  • For When Unreachable: Dial ##62#.
• Step 2: Activate call forwarding again with the new destination number:
  • For All Calls: Dial *21*NewDestinationNumber#.
  • For When Busy: Dial *67*NewDestinationNumber#.
  • For When Unanswered: Dial *61*NewDestinationNumber#.
  • For When Unreachable: Dial *62*NewDestinationNumber#.
• Step 3: You will receive a confirmation message indicating that the call forwarding settings have been updated successfully.

How to Set Time Limits for Unanswered Calls

You can manage the time it takes for calls to be forwarded if you don’t answer by setting a time delay (in seconds) before forwarding kicks in. This feature is useful for “Call Forwarding When Unanswered.”

• Step 1: Dial *61*DestinationNumber**SECDelay#, where SECDelay is the number of seconds before the call gets forwarded (choose between 5, 10, 15, 20, 25, or 30 seconds).For example:
  • To forward to 08012345678 after 15 seconds of ringing, dial *61*08012345678**15#.
• Step 2: You will receive a confirmation message, and the time delay will be activated for unanswered calls.

How to Check Current Call Forwarding Status

You can check your current call forwarding settings to see if any call forwarding is active and to which number your calls are being forwarded.

• Step 1: Dial *#21# to check call forwarding for All Calls.
• Step 2: Dial *#67# to check call forwarding for When Busy.
• Step 3: Dial *#61# to check call forwarding for When Unanswered.
• Step 4: Dial *#62# to check call forwarding for When Unreachable.

You will receive a notification showing the current call forwarding status and the number to which calls are being forwarded.

How to Use the MTN App to Manage Call Forwarding Settings

For a more user-friendly experience, you can manage your call forwarding settings through the MTN App:

• Step 1: Open the MyMTN App on your phone (available on both Android and iOS).
• Step 2: Log in with your phone number.
• Step 3: Navigate to the Call Settings section.
• Step 4: From there, you can view, activate, or deactivate call forwarding options, and even change the destination number.

Using the app offers a visual interface, making it easy to modify your settings without using USSD codes.

Important Considerations When Managing Call Forwarding

• Voicemail Forwarding: If you choose to forward calls to voicemail instead of another number, dial 121 as the destination number.
• Charges: Remember that call forwarding may incur charges depending on the number you’re forwarding to. Forwarding to another MTN number may have lower charges than forwarding to a non-MTN or international number.
• Deactivation: Always ensure you deactivate call forwarding when no longer needed to avoid accidentally forwarding calls in the future.

Frequently Asked Questions On MTN Call Forwarding Code 

How do I activate call forwarding on MTN?

To activate call forwarding on MTN, dial the USSD code for your desired call forwarding option:

• All Calls: Dial *21*DestinationNumber#.
• When Busy: Dial *67*DestinationNumber#.
• When Unanswered: Dial *61*DestinationNumber#.
• When Unreachable: Dial *62*DestinationNumber#.

After dialing, press the call button and wait for confirmation.

How do I deactivate call forwarding on MTN?

To deactivate call forwarding, use the following USSD codes:

• All Calls: Dial ##21#.
• When Busy: Dial ##67#.
• When Unanswered: Dial ##61#.
• When Unreachable: Dial ##62#.

Dial the appropriate code and press the call button to disable forwarding.

Can I forward calls to an international number on MTN?

Yes, you can forward calls to an international number, but it may incur higher charges than forwarding to a local number. Make sure to check with MTN for the specific rates that apply when forwarding calls internationally.

Will I be charged for using call forwarding on MTN?

Yes, call forwarding incurs charges. If you forward calls to another MTN number, the charges may be lower than forwarding to a number on a different network or internationally. You will typically be billed for the forwarded call as if you initiated it.

How can I check the current call forwarding status on MTN?

You can check your call forwarding status using the following codes:

• For All Calls: Dial *#21#.
• For When Busy: Dial *#67#.
• For When Unanswered: Dial *#61#.
• For When Unreachable: Dial *#62#.

Conclusion On MTN Call Forwarding Code

Thank you for reading our article on the MTN call forwarding code. We hope you found it informative and helpful. Call forwarding is an essential feature that ensures you never miss important calls, whether you’re busy, unreachable, or unable to answer. It offers convenience and flexibility, allowing you to manage your calls efficiently.

By following the simple steps provided in this guide, you can easily activate, deactivate, or manage your MTN call forwarding settings for a seamless communication experience.

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