How To Cancel Auto Renewal On Glo: Managing mobile data subscriptions can be tricky, especially with auto-renewal features like the one offered by Glo. While Glo’s auto-renewal is designed to make life easier by automatically renewing your data plans and subscriptions when they expire, it can lead to unexpected charges if left unchecked. This feature works by automatically deducting credit from your account when your data or subscription period ends, ensuring you stay connected without disruption. However, for many users, this can become inconvenient when they no longer need the service or wish to switch to a different plan.
Effectively managing your subscriptions is crucial to avoid paying for services you don’t use or need. In this guide, we’ll provide you with detailed, step-by-step methods on how to cancel auto renewal on glo through various channels, so you can take control of your spending and avoid unwanted charges. Read on to discover how to cancel auto renewal on glol quickly and easily.
How To Cancel Auto Renewal On Glo
Here are the various methods to cancel auto renewal on GLO:
- Contacting Glo Customer Care
- Glo Café App
- SMS
- via USSD Code
How To Cancel Auto Renewal On Glo by Contacting Glo Customer Care
- Dial 121 from your Glo line to connect with Glo customer care.
- Follow the voice prompts to select the option for managing data plans or auto-renewal services.
- Request the customer care representative to cancel the auto-renewal for your specific plan.
- Provide any necessary details, such as the plan name or your phone number, to complete the request.
- You should receive a confirmation message from Glo once the auto-renewal has been canceled.
How To Cancel Auto Renewal On Glo via Glo Café App
- Download and install the Glo Café App from the Google Play Store or Apple App Store (if you don’t have it installed yet).
- Open the app and log in using your Glo phone number.
- Navigate to the “Manage Data” or “Subscriptions” section.
- Select the active data plan or service for which you want to cancel auto-renewal.
- Look for the “Disable Auto-Renewal” option and tap on it.
- Confirm the action, and you should receive a message confirming that auto-renewal has been canceled.
How To Cancel Auto Renewal On Glo via SMS
- Open the SMS app on your phone.
- Type CANCEL in a new message.
- Send the message to 127 or 312 (depending on the plan you want to cancel).
- You will receive a confirmation message from Glo once auto-renewal has been deactivated for the selected plan.
How To Cancel Auto Renewal On Glo via USSD Code
- Dial *312# from your Glo line.
- From the menu options, select the data plan or subscription you want to manage.
- Follow the prompts to choose “Cancel Auto-Renewal” for the plan.
- Confirm your selection, and you will receive a confirmation SMS from Glo that auto-renewal has been successfully canceled.
How to Check and Confirm That Auto-Renewal Has Been Disabled
Check for a Confirmation SMS
- After successfully canceling auto-renewal, Glo typically sends a confirmation SMS.
- The message will usually state that the auto-renewal for the specific plan has been deactivated.
- If you don’t receive the SMS immediately, wait for a few minutes and check your message inbox for any updates.
Use the USSD Code to Verify
- Dial *312# again from your Glo line.
- Navigate through the menu to check your active data subscriptions.
- If auto-renewal has been disabled, there should be no indication of an active auto-renewal for your current plan.
- You may see an option to “Enable Auto-Renewal” instead, confirming that it’s currently disabled.
Check via the Glo Café App
- Open the Glo Café App and log in with your Glo number.
- Go to the “Manage Data” or “Subscriptions” section to review your active subscriptions.
- If auto-renewal is disabled, there will be no mention of automatic renewal for your current plan.
- If the option to “Enable Auto-Renewal” appears, it means the feature is turned off for your plan.
Call Glo Customer Care for Confirmation
- Dial 121 and speak with a Glo customer care representative.
- Request them to confirm the status of your auto-renewal for the selected plan.
- They can provide immediate confirmation if auto-renewal has been deactivated.
Alternatives to Auto Renewal for Glo Users
For Glo users who prefer not to use the auto-renewal feature, there are several alternatives to help manage data and subscription services more effectively. These alternatives provide more control over when and how you renew your plans, allowing you to avoid unexpected charges or the automatic deduction of airtime.
Manual Data Renewal
- One option is manual data renewal, where you can choose to renew your data plan only when needed. This gives you the flexibility to monitor your usage and decide when it’s time to buy another plan, preventing unnecessary expenses. You can easily renew data plans manually by buying another data plan, either similar or lesser amount. With this approach, you won’t have to worry about forgetting to disable auto-renewal or having funds deducted unexpectedly.
Do Well To Purchase Data Bundles That Suit Your Usage Pattern:
- Instead of smaller, frequently auto-renewed plans, you could opt for longer-duration plans such as monthly or weekly data bundles. These plans can provide better value for money and last for a longer period, allowing you to renew manually when they expire. Glo offers various data packages to fit different usage needs, from heavy data users to occasional browsers.
Setting Data Reminder
- Lastly, Glo users can set data reminders or alerts to track their consumption and renew plans on time. This way, you maintain control over your data expenses without the automatic renewal feature. Many modern smartphones and the Glo Café app allow you to set notifications for data consumption, so you’ll always be aware of when you need to renew or switch plans.
Frequently Asked Questions On How To Cancel Auto Renewal On Glo
Will I lose my data if I cancel auto-renewal?
No, canceling auto-renewal will not cause you to lose your current data. You will still have access to your data bundle until it expires or is used up. The cancellation only affects future renewals, meaning the plan will not automatically renew once your current data bundle finishes.
Can I re-enable auto-renewal after canceling?
Yes, you can easily re-enable auto-renewal after canceling it. You can do this through the same methods used to disable it, such as using the Glo Café app, USSD code, or contacting Glo customer care. Once re-enabled, your data or subscription plan will automatically renew when it expires.
How long does it take for the cancellation to be effective?
The cancellation of auto-renewal is usually immediate. Once you disable it using any of the available methods, you should receive a confirmation message from Glo. This means that the auto-renewal has been successfully deactivated, and no further charges will be applied when your current plan expires.
Can I cancel auto-renewal for voice and SMS bundles?
Yes, auto-renewal can be canceled for both voice and SMS bundles in the same way you would cancel data plan renewals. You can use USSD codes, SMS, or the Glo Café app to manage and disable auto-renewal for these bundles as well.
Is there any charge for canceling auto-renewal?
No, there is no charge for canceling auto-renewal on Glo. It is a free service provided by Glo, and you can cancel it without incurring any extra costs or fees.
Will I receive a confirmation after canceling auto-renewal?
Yes, once you successfully cancel auto-renewal, Glo will send you a confirmation message. This SMS will notify you that auto-renewal has been deactivated for your selected plan or service. If you do not receive this message, it’s a good idea to check your subscription status using the USSD code or the Glo Café app
Conclusions On How To Cancel Auto Renewal On Glo
Thank you for reading this article on how to cancel auto renewal on Glo. Managing your subscriptions effectively is crucial to avoiding unwanted charges and ensuring you’re only paying for the services you need. By following the methods outlined in this guide, you can easily disable Glo auto-renewal and take full control of your data and subscription services.
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