This Is The Easiest Ways to Unhide Number on MTN

Hiding and unhiding your number on MTN is a feature that allows you to control whether your phone number is visible to the person you’re calling. By default, your number is shown, but MTN provides an option to hide it for privacy or other reasons. Many users prefer to hide their Caller ID when making certain calls, but sometimes they need to unhide it to avoid confusion or for transparent communication.

People hide their numbers for various reasons, such as privacy concerns, safety, or simply to make anonymous calls. Business professionals may use it to maintain confidentiality, while some users prefer not to reveal their identity when calling unknown numbers. However, there are times when it becomes necessary to unhide the number, especially for official communication, business transactions, or reaching out to contacts who do not answer private or unknown numbers.

Unhiding your MTN number is crucial for clear communication. Either you’re calling a colleague, a service provider, or a family member, revealing your number helps establish trust and prevents your call from being ignored. Learning how to easily unhide your number allows you to switch between private and public Caller ID depending on your needs, ensuring flexibility and smooth communication, and this is what this guide will cover.

How to Unhide Number on MTN 

If you’ve previously hidden your MTN number and wish to unhide it, you can do so using several methods. Below are the methods;

• USSD Code
• via Phone Settings
• via MTN Customer Care

How to Unhide Number on MTN via MTN Customer Care

If you previously used MTN Customer Care to hide your number, your number may be permanently private due to the activation of a feature called Caller ID Blocking or Caller Line Identification Restriction (CLIR). To unhide your number:

• Call MTN Customer Care by dialing 180 from your MTN line.
• Follow the voice prompts to speak with a customer service representative.
• Request the deactivation of “Caller ID Blocking” or “Caller Line Identification Restriction (CLIR)” on your line.
• Provide any necessary account verification details as requested.
• The representative will process your request to unhide your number.
• Restart your phone after the call to ensure the changes take effect.

Note: Deactivating CLIR may take some time to reflect on your line. If your number remains hidden after 24 hours, consider contacting MTN Customer Care again for assistance.

How to Unhide Number on MTN via USSD Code

To unhide your number using a USSD code, follow these steps:

• Dial #31# on your MTN mobile phone.
• Press the call button to execute the command.
• You will receive a confirmation message indicating that your Caller ID is now visible.

Note: Dialing #31# is a universal code used to display your number on outgoing calls if it was previously hidden.

How to Unhide Number on MTN via Phone Settings

You can also unhide your number directly from your phone settings. Here’s how:

For Android Devices:

1. Open the Phone app on your device.
2. Tap on the three-dot menu icon (usually at the top-right corner).
3. Select “Settings” or “Call Settings” from the dropdown menu.
4. Tap on “Additional Settings” or “More Settings.”
5. Select “Caller ID.”
6. Choose “Show number” or “Network default” to unhide your number.

For iPhone Devices:

1. Open the “Settings” app on your iPhone.
2. Scroll down and tap on “Phone.”
3. Select “Show My Caller ID.”
4. Toggle the switch to the “On” position to unhide your number.

3 Common Issues You Might Encounter When Trying to Unhide Your Number on MTN 

Here are three common issues users may encounter when trying to unhide their number on MTN:

1. USSD Code Not Working
   Sometimes, the USSD code (#31#) may not function correctly due to network issues, incorrect dialing, or service restrictions on your line. In such cases, users may need to retry after a few minutes or use alternative methods like phone settings or customer care.
2. Caller ID Still Hidden After Unhiding
   Even after following the steps to unhide your number, it may still appear hidden when making calls. This could be due to a delay in updating your Caller ID settings on the MTN network or a technical issue with your phone. Restarting the phone or contacting customer care can help resolve this.
3. CLIR (Caller Line Identification Restriction) Still Active
   If MTN’s Caller Line Identification Restriction (CLIR) was activated via customer care, simply using the USSD code or phone settings may not work. In this case, you’ll need to contact MTN customer service to request deactivation of the CLIR service to fully unhide your number.

Frequently Asked Questions On How to Unhide Number on MTN 

Can I unhide my MTN number temporarily?

Yes, you can unhide your number for a single call by dialing #31# before the phone number you’re calling. This will display your number for that specific call only.

What should I do if the USSD code to unhide my number doesn’t work?

If the USSD code (#31#) doesn’t work, try restarting your phone and dialing it again. You can also use your phone’s settings to unhide your number or contact MTN customer care for assistance.

Is there a fee for unhiding my number on MTN?

No, MTN does not charge any fees for unhiding your number. It is a free service provided by the network.

Can I unhide my number through the MTN app?

Yes, you can unhide your number using the MyMTN app by accessing the Caller ID settings under account preferences. Follow the steps provided in the app to change your settings.

How long does it take for my number to be unhidden after contacting customer care?

It usually takes a few hours to 24 hours for the change to reflect if you used MTN customer care to unhide your number, especially if Caller ID Blocking (CLIR) was activated. If it takes longer, you may need to follow up with customer care.

Conclusions On How to Unhide Number on MTN 

Thank you for taking the time to read this article on how to unhide number on MTN. Unhiding your number is crucial for ensuring clear and effective communication, especially when making important calls. By following the simple steps we’ve outlined, you can easily manage your Caller ID settings and maintain control over when your number is visible.

We encourage you to share this article with friends, family, or anyone who may find it helpful. If you have any questions or run into any issues, feel free to leave a comment below, and we’ll be happy to assist you.

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