Glo, often known as “the grandmasters of data,” stands as one of Nigeria’s premier telecommunications networks, offering millions of Nigerians reliable connectivity, data plans, and value-rich services. Even if it is for work, study, or entertainment, Glo’s data services play a crucial role in the everyday lives of users across the country. It is very important to check your data balance, and this is the reason why it is essential to check your Glo data balance.
Why Checking Your Glo Data Balance is Essential:
- Prevent Data Exhaustion: Avoid running out of data unexpectedly by regularly monitoring your balance.
- Efficient Budgeting: Knowing your data usage helps you select the right plan and manage your budget effectively.
- Better Data Management: Regularly checking your balance lets you make adjustments to your usage habits if needed, ensuring you stay connected when it matters most.
In this guide, you’ll find a complete, up-to-date breakdown of every method you can use to check your data balance on Glo—whether through USSD codes, SMS, the Glo Café mobile app, or even online options. With these easy-to-follow steps, you can choose the method that best suits your needs and enjoy uninterrupted connectivity, all with the latest information for 2024. Read on to find out everything you need to know!
How To Check Data Balance On Glo
Here’s a full, step-by-step guide on how to check your Glo data balance using various methods like;
- SMS
- Glo Café App
- Ussd Code
- Glo Self-care Portal
With recent changes mandated by Nigeria’s National Communications Commission (NCC), some codes and methods have been updated to enhance uniformity across networks.
How To Check Data Balance On Glo Check Glo Data Balance via SMS
- Note: The NCC’s recent policy changes affected SMS methods of checking data balance in Nigeria, updating certain service codes.
- Nigeria: To check your Glo data balance in Nigeria, send the word INFO to 312.
- Ghana: The SMS code for Glo users in Ghana remains unchanged. Send the word INFO to 127.
- You’ll receive an SMS shortly with details of your remaining data balance and its expiry date.
How To Check Data Balance On Glo Using Glo Café Mobile App
- Download and install the Glo Café app from the Google Play Store or Apple App Store.
- Open the app and log in or register using your Glo phone number.
- Once logged in, navigate to the Dashboard where your data balance and other account details will be displayed.
- This app also allows you to recharge, purchase data bundles, and access customer support.
How To Check Data Balance On Glo via USSD Code
- Note: The NCC recently standardized certain service codes across all telecom providers in Nigeria to simplify user experience.
- Nigeria: For Glo users in Nigeria, the USSD code for checking data balance is now *323#.
- Dial *323# on your phone and follow the prompts to view your data balance.
- You will receive a message shortly displaying your data balance and expiry date.
- Ghana: The USSD code for Glo users in Ghana remains the same at *127*0#.
- Simply dial *127*0# and wait for the data balance message.
How To Check Data Balance On Glo On (Glo Website)
- Open your web browser and go to the Glo data portal: hsi.glo.com.
- Log in with your Glo phone number to access your account dashboard.
- Navigate to the data usage or account section, where your current data balance and expiry details will be displayed.
- This option is helpful if you’re already connected to Wi-Fi or another internet source and want to manage your data without using your mobile network.
Here’s how to monitor and manage your data balance using built-in features on both iPhone and Android devices.
Alternative Ways to Monitor Data Balance Through Phone Settings
For iPhone Users
- Open the Settings App:
- Go to your iPhone’s Settings and tap on Cellular or Mobile Data.
- View Data Usage:
- Under the Cellular/Mobile Data Usage section, you’ll see your current period data usage. This shows how much data you’ve used since the last time you reset the statistics.
- Set Data Usage Alerts:
- Although iPhones do not have a direct alert feature, you can track your usage for a specific period by manually resetting your data statistics each month:
- Scroll to the bottom of the Cellular Data section.
- Tap on Reset Statistics at the beginning of each billing cycle to track your monthly usage easily.
- Although iPhones do not have a direct alert feature, you can track your usage for a specific period by manually resetting your data statistics each month:
- Use Low Data Mode:
- You can enable Low Data Mode to conserve data, especially when approaching your limit:
- In Settings > Cellular > Cellular Data Options, toggle on Low Data Mode.
- This feature reduces background data use and can help stretch your data balance if needed.
- You can enable Low Data Mode to conserve data, especially when approaching your limit:
For Android Users
- Open the Settings App:
- Go to Settings and select Network & Internet or Connections, then tap on Data Usage.
- View Mobile Data Usage:
- In Data Usage, you can see your monthly data consumption. The information displayed may vary slightly depending on your Android version and device model.
- Set a Data Usage Limit:
- Most Android devices allow you to set a data limit to receive warnings as you near your usage cap:
- Tap on Data Warning & Limit (or Billing Cycle and Data Warning on some devices).
- Enable Set Data Warning and Set Data Limit to get notifications when your data usage reaches a specified threshold.
- This feature can be configured to reset monthly according to your billing cycle.
- Most Android devices allow you to set a data limit to receive warnings as you near your usage cap:
- Enable Data Saver Mode:
- Android offers a Data Saver mode to help reduce data usage:
- Go to Settings > Network & Internet > Data Saver.
- Toggle on Data Saver to limit background data usage and stretch your data allowance further.
- Android offers a Data Saver mode to help reduce data usage:
Let Me Troubleshoot Common Issues in Checking Glo Data Balance
SMS/USSD Codes Not Working
- Check Network Signal: Ensure you have a strong Glo network signal. Poor signal strength can prevent USSD codes or SMS commands from working.
- Confirm the Correct Code: Double-check that you’re using the right USSD code or SMS format for your location. For Nigeria, use INFO to 312 (SMS) or *323# (USSD), and for Ghana, use INFO to 127 (SMS) or *127*0# (USSD).
- Restart Your Phone: Sometimes a simple restart can resolve temporary connectivity issues.
App or Website Not Loading
- Check Internet Connection: Make sure you’re connected to the internet (either mobile data or Wi-Fi) to access the Glo Café app or the Glo data portal.
- Update the App: If using the Glo Café app, ensure it’s up-to-date by checking for updates in the app store.
- Clear Cache: If the app is unresponsive, clear its cache via Settings > Apps > Glo Café > Storage > Clear Cache (Android only).
Receiving Incorrect Data Balance Information
- Wait and Retry: Sometimes, the system may delay updates. Wait a few minutes and try again.
- Contact Customer Care: If the issue persists, contact Glo customer service by dialing 121 to report the error.
Issues with Data Tracking on Phone Settings
- Reset Data Statistics: For accurate tracking, reset data statistics at the start of each billing cycle (iPhone) or set a monthly cycle (Android).
- Enable Data Saver Mode: This can help minimize background data use and give a more accurate reflection of your balance.
Frequently Asked Questions On How To Check Data Balance On Glo
What is the current USSD code for checking Glo data balance in Nigeria?
- Due to recent changes by the NCC, the updated USSD code for checking Glo data balance in Nigeria is *323#. For Glo users in Ghana, the code remains *127*0#.
How can I check my Glo data balance via SMS?
- In Nigeria, text INFO to 312 to receive your data balance. If you’re in Ghana, send INFO to 127. You’ll receive a response with details on your remaining data balance and expiry date.
Can I check my Glo data balance using the Glo Café app?
- Yes, you can. Download the Glo Café app, log in with your Glo number, and your data balance will be displayed on the app’s dashboard, along with other account details.
What should I do if the USSD code or SMS method isn’t working?
- Ensure you have a strong Glo network signal, check that you’re using the correct code, and try restarting your phone. If the issue persists, contact Glo customer service by dialing 121.
Is there a way to track my Glo data usage directly on my phone without using Glo services?
- Yes, both iPhone and Android devices allow you to monitor data usage through phone settings. iPhone users can check data in Settings > Cellular > Mobile Data Usage, while Android users can view it in Settings > Network & Internet > Data Usage. This helps you keep an eye on your data consumption without needing to check with Glo.
Conclusions On How To Check Data Balance On Glo
Thank you for reading our article on how to check data balance on Glo! We hope this guide has made it easier for you to keep track of your data usage. In summary, you can check your Glo data balance through a variety of methods: via SMS, USSD code, the Glo Café mobile app, or directly through Glo’s online portal. Each method has its own advantages, so feel free to try them out and find the one that’s most convenient for you.
These steps are accurate and up-to-date as of 2024, but we recommend revisiting this article for future updates as service codes or methods may change. If you found this guide helpful, please consider sharing it with friends, family, or anyone else who uses Glo—it may help them stay informed about their data balance too!
We’d love to hear from you—feel free to leave comments, ask questions, or let us know if you encounter any issues with these methods. And for ongoing tips and updates on tech, telecom, and internet connectivity, don’t forget to follow our channel on WhatsApp for more reliable information.