How to Check MTN Balance For Airtime, Data & Bonuses

MTN is one of the largest telecommunications companies in Africa and the Middle East, operating in over 20 countries including Nigeria, South Africa, Ghana, Uganda, and more. Known for its extensive network coverage and affordable services, MTN connects millions of users across diverse regions. As mobile usage continues to grow, MTN remains a go-to provider for data, voice, and SMS services.

Knowing how to check MTN balance is essential for staying informed about your airtime, data, and bonus balances. Whether you’re managing your mobile budget, tracking data usage, or ensuring you have enough credit for calls and SMS, checking your balance helps you avoid running out of resources unexpectedly.

There are various methods to check your MTN balance, including:

• USSD codes: which provide a quick way to check your airtime or data.
• SMS services, which allow you to receive balance updates through a message.
• The MyMTN App, which offers a more comprehensive view of your balances and other account information.
• MTN Zigi Chatbot, an AI-powered virtual assistant for balance checks and other services via chat platforms.

This guide is up-to-date, covering the latest methods and tools that MTN offers to ensure you have easy access to your balance information, no matter where you are.

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How to Check MTN Balance For Data via SMS

This method allows you to check your data balance only. Follow these steps:

1. Open your SMS/Messaging App: Locate and open the default SMS app on your phone.
2. Create a New Message: Click on the “Compose” or “New Message” button.
3. Enter the Recipient: In the recipient field, type 312.
4. Type ‘2’ in the Message Body: In the text message section, simply type the number 2.
5. Send the Message: Press the send button.
6. Receive Your Data Balance: Shortly after sending the message, you will receive an SMS reply displaying your current data balance and the expiration date.

How to Check MTN Balance Using the MTN Zigi Chatbot (on WhatsApp)

MTN Zigi is a chatbot that can help you get your full account balance (airtime, data, and bonuses) through a simple conversation on WhatsApp.

1. Save MTN Zigi’s WhatsApp Number: Save the official MTN Zigi number (+234 903 300 0001) in your contacts.
2. Open WhatsApp: Launch WhatsApp and search for MTN Zigi in your contacts.
3. Start a Conversation: Send a message saying “Hello” or any greeting to initiate the chat.
4. Ask for Your Account Balance: In the chat, type “What is my full account balance?” or similar.
5. Receive Balance Information: MTN Zigi will reply with your full account balance including airtime, data, and any active subscription bundles (bonuses or plans).

How to Check MTN Balance Using the MyMTN App

The MyMTN App provides a convenient way to check all your balances (airtime, data, bonus balances) and manage other services.

1. Download the MyMTN App:
   • For Android, go to the Google Play Store and search for MyMTN App.
   • For iPhone, visit the App Store and search for MyMTN App.
2. Install and Open the App: After installation, open the app.
3. Register or Log In:
   • If you’re a first-time user, follow the prompts to register with your MTN phone number.
   • If you already have an account, log in with your credentials.
4. Check Your Balance:
   • On the dashboard, you will immediately see your airtime balance and data balance displayed.
   • For more details on other subscriptions or bonuses, navigate through the app’s menu under the “Account” or “Balance” sections.

How to Check MTN Balance Using USSD Codes

You can use specific USSD codes to check different types of balances (detailed balance, data balance, bonus balance, Pulse Points, and Nightlife bundles). Here’s how:

Check Detailed MTN Account Balance (Including Airtime, Data & Bonuses)

1. Dial *310# on your phone.
2. Press Call/Send.
3. Wait for the Response: Your full account balance will be displayed on the screen, showing your airtime balance, data balance, and any available bonuses.

How To Check MTN Data Balance Only

1. Dial 3234# on your phone.
2. Press Call/Send.
3. Wait for the Response: Your data balance will be displayed, including details about how much data you have left and its validity period.

Check MTN Pulse Points Balance

1. Dial *406# on your phone.
2. Select Option 7 from the menu that appears.
3. Select Option 4: This will display your Pulse Points Balance on the screen, which you can redeem for airtime, data, or other rewards.

Check MTN Nightlife Bundle Balance (Night Plan)

1. Dial *406# on your phone.
2. Select Option 3 (Nightlife Bundles).
3. Select Option 3 again to view your Night Plan Balance.
4. Wait for the Response: Your available night data balance will be displayed on the screen.

Common Issues When Checking MTN Balance and How to Resolve Them

1. USSD Code Not Working
   • Issue: Dialing the USSD code (*310# or *323*4#) doesn’t go through or shows an error.
   • Solution: Ensure you have good network coverage. Restart your phone or try again in an area with better signal strength.
2. Delayed SMS Response
   • Issue: After sending the SMS to 312, no reply is received.
   • Solution: Wait a few minutes and try again. Ensure you have enough airtime for the SMS or check for network issues.
3. MyMTN App Not Loading Balance
   • Issue: The app fails to display your balance or doesn’t load properly.
   • Solution: Ensure your phone has an active internet connection. If the issue persists, update the app or reinstall it.
4. MTN Zigi Chatbot Not Responding
   • Issue: MTN Zigi on WhatsApp doesn’t reply or gives incorrect information.
   • Solution: Ensure your message is correctly formatted and the network connection is stable. Restart the chat by sending “Hello” again.

Frequently Asked Questions On How to Check MTN Balance 

What Is The New Mtn Balance Code? 

On May 17, 2023, the Nigerian Communications Commission (NCC) introduced a unified USSD code system for all telecom operators, including MTN. This change was implemented to simplify the process of accessing telecom services across different networks.

As a result, the new MTN balance code is now *310#. By dialing this code, you can check your airtime balance, data balance, and any bonus balances in one simple step. This code replaces any previous codes you may have used and aligns with the new standard across all mobile networks in Nigeria.

How can I check my MTN airtime balance?

You can check your MTN airtime balance by dialing *310# and pressing the call button. Your full account balance, including airtime and bonuses, will be displayed on the screen.

How do I check my MTN data balance via SMS?

To check your MTN data balance via SMS, send the number 2 to 312. You will receive a reply with your current data balance and its validity.

Can I check my MTN balance using the MyMTN App?

Yes, you can. Download the MyMTN App from your app store, log in or register, and your airtime and data balances will be displayed on the dashboard.

What is MTN Zigi, and how do I use it to check my balance?

MTN Zigi is a virtual assistant chatbot available on WhatsApp. Save the number +234 903 300 0001, chat with Zigi, and ask for your full account balance, which includes airtime, data, and bonuses.

Why is the USSD code not working when I try to check my balance?

If the USSD code is not working, it might be due to poor network coverage. Try again in an area with better signal, or restart your phone to refresh the network connection.

Conclusion On How to Check MTN Balance 

Thank you for reading our article on how to check MTN balance. We’ve covered multiple methods, including checking your balance via USSD codes, SMS, MTN Zigi Chatbot, and the MyMTN App. Each of these methods ensures you can easily monitor your airtime, data, and other balances.

We encourage you to regularly check your balance using the method that works best for you to stay in control of your usage.

If you found this guide helpful, please share it with friends, family, and anyone who might benefit from knowing these easy steps. Feel free to leave comments or ask questions below if you have any difficulties. We’re here to help!

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