How To Remove Private Number On MTN (Step-by-step Guide) In 2025

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Hold! You previously activated no caller ID on your MTN, due to some reasons best known to you, now want to Unhide your number, but you are stuck in the process. Do not be afraid, Telepop NG is always your go-to source for accurate information regarding telecom, internet connectivity and Tech solutions. We will provide you easy steps on how to remove private number on mtn same where we helped you with “4 Easy Steps On How To Hide Number On MTN”

For those who just came across our post with no idea of what a private number means and are curious to know, don’t worry we will also carry you along by explaining what a private number is either on MTN or any other network provider.

Quick Related Posts:

What Is Private Number

On MTN, a private number works by hiding your phone number when you make a call. Instead of showing your phone number on the recipient’s screen, it will display “Private Number” or “Unknown.” This feature is useful for people who don’t want their number to be seen by others, whether it’s for privacy reasons or to avoid being contacted back.

MTN allows users to hide their number through their phone’s settings or by using specific codes. When this feature is turned on, every time you make a call, your number will be hidden unless you choose to show it for specific calls. If you want your number to be visible again, you will need to turn off the private number setting.

The network simply blocks the caller ID from being sent to the recipient when you make a call. However, this can sometimes cause people to ignore or reject your calls because they can’t see who’s calling. That’s why many users prefer to remove the private number setting, so their contacts know it’s them calling.

How To Remove Private Number On MTN

Here’s a simple, detailed step-by-step guide on how to remove the private number on MTN using different methods:

Using Phone Settings
Using MTN Customer Care
Using USSD Code
MTN Mobile App

How To Remove Private Number On MTN Through Phone Settings

For Android:

Open the Phone app on your device.
Tap the three-dot menu (usually found at the top right).
Select Settings or Call Settings.
Look for the Caller ID or Additional Settings option.
Tap on Caller ID.
Choose Show Number to make sure your phone number is displayed when you make calls.

For iPhone:

Go to your phone’s Settings.
Scroll down and tap on the Phone.
Select Show My Caller ID.
Toggle the switch to turn it on, so your number will be visible when calling others.

How To Remove Private Number On MTN By Calling MTN Customer Care

Dial 300 from your MTN line to reach MTN’s customer care.
Follow the voice prompts or select the option to speak to a customer service agent.
Request them to assist you in removing the private number feature from your line.
The agent may ask for your details for verification, and once confirmed, they will disable the private number feature for you.

How To Remove Private Number On MTN Using USSD Code

Open the dialer on your phone.
Dial #31# and press the call button.
This will disable the private number setting, and your caller ID will now show up when making calls.

Alternatively:

You can also dial #31#YourPhoneNumber (e.g., #31#08012345678) to remove private number settings for specific calls.

How To Remove Private Number On MTN By Using MTN Mobile App (MyMTN App)

Download and install the MyMTN App from the Google Play Store or Apple App Store, if you haven’t already.
Log in to the app using your MTN number.
Once logged in, navigate to the Account Settings or Profile section.
Look for an option like Caller ID or Privacy Settings.
Select Show My Number to remove the private number feature.

Troubleshooting: What to Do if Caller ID Still Doesn’t Show

If your Caller ID still doesn’t show after trying to remove the private number setting, here are some troubleshooting steps you can follow:

Double-Check Phone Settings:
- Ensure that you’ve correctly set your phone to display your number. Go back to your phone settings (Android or iPhone) and confirm that the Caller ID option is set to Show Number.
Restart Your Phone:
- Sometimes, changes don’t take effect immediately. Restart your phone to refresh its settings.
Check Network Coverage:
- Poor network coverage can sometimes affect Caller ID visibility. Make sure you have a strong network signal before making a call.
Try Dialing the USSD Code Again:
- Re-enter #31# and press call to ensure the private number setting is disabled. You can also try calling someone after this to check if your number shows up.
Contact MTN Customer Care:
- If none of the above works, reach out to MTN’s customer care by dialing 300. They can check if there’s an issue on their end and assist you in resolving it.

How to Re-enable Private Number on MTN

If you want to re-enable the private number feature on your MTN line, you can easily do this through your phone’s settings, USSD codes, or the MyMTN App. For a full, detailed guide on how to hide your number again, check out “4 Easy Steps On How To Hide Number On MTN“

Frequently Asked Questions On How To Remove Private Number On MTN

How do I know if my number is hidden when making calls?

If your number is hidden, the person you’re calling will see “Private Number” or “Unknown” on their phone instead of your actual phone number.

Can I remove the private number setting for specific calls only?

Yes, you can. Dial #31# followed by the specific number (e.g., #31#08012345678) to show your number for just that call.

Will I be charged for removing the private number feature on MTN?

No, removing or showing your caller ID is a free service provided by MTN.

Why does my number still appear as private after changing my settings?

It could be a network delay or an issue with your phone settings. Try restarting your phone or contact MTN customer care for help.

Can I re-hide my number after making it visible?

Yes, you can hide your number again by following the steps provided in this guide: 4 Easy Steps On How To Hide Number On MTN.

Conclusion On How To Remove Private Number On MTN

Thank you for taking the time to read this guide on how to remove private number on MTN. Displaying your caller ID is essential for better communication, as it helps build trust and ensures your calls aren’t ignored or rejected.

If you found this article helpful, please share it with others who might benefit from it. We also encourage you to leave comments or ask any questions you may have—we’re here to assist you! If you or someone you know uses MTN and faces any difficulties with this process, feel free to reach out for support.

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