How To Send Please Call Me On Telkom In South Africa (2025 Guide)

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How To Send Please Call Me On Telkom: Telkom, one of South Africa’s leading telecommunications providers, offers various services to enhance user experience, including the Please Call Me feature. This convenient service allows users to send a free request to their contacts, asking them to call back. It’s particularly useful in situations when you are out of airtime but still need to reach someone urgently.

The Please Call Me feature stands out as a vital tool for communication, especially in emergencies or when you have no credit left. Its simplicity and efficiency make it a go-to option for many Telkom users.

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What are the Key Benefits of Telkom’s Please Call Me Service?

It allows users to notify contacts to call them back when they have no airtime.
It is quick and easy to use with a simple USSD code.
A cost-free service, making it accessible to all Telkom users.
It is ideal for emergency situations when calling directly is not possible.
This service is available 24/7, ensuring users can always reach out for help.

There are some eligibility requirements for using Telkom’s Please Call Me service that you need to know, this includes that

This service is available to both prepaid and postpaid Telkom users.
Users must have an active Telkom SIM card.
This service is compatible with all Telkom-supported mobile devices.

This feature’s accessibility and ease of use make it an essential tool for anyone using a Telkom line, providing a lifeline in moments when communication is critical but airtime is unavailable. In this article, we’ll explore how to use this service effectively, covering step-by-step methods to help you make the most out of Telkom’s Please Call Me feature.

How To Send Please Call Me On Telkom In South Africa

Here are the methods on how to send please call me on telkom;

Using Telkom Online Portal
Using Telkom App
Using USSD Code

How To Send Please Call Me On Telkom Using Telkom Online Portal

Log in to the Telkom website using your username and password. If you do not have an account, you will need to register first.
Navigate to the ‘Messaging’ or ‘Services’ section once you are logged in.
Look for the “Please Call Me” service option under available services.
Enter the recipient’s phone number in the designated field.
Click on the ‘Send’ button to send the “Please Call Me” request to the recipient.

How To Send Please Call Me On Telkom Using Telkom App

Download and install the Telkom App from the Google Play Store or Apple App Store if you do not already have it.
Open the Telkom App and log in using your Telkom account credentials.
From the home screen, select the ‘Services’ or ‘Messaging’ section.
Choose the “Please Call Me” option from the list of available services.
Enter the recipient’s phone number in the input field provided.
Tap on the ‘Send’ button to send the “Please Call Me” request.

How To Send Please Call Me On Telkom Using USSD Code

Open the dialer on your mobile phone.
Enter the USSD code for the “Please Call Me” service: *140*recipient's number# (e.g., *140*0812345678#).
Press the call button to send the request.
You will receive a confirmation message indicating that the “Please Call Me” request has been sent to the recipient.

Limitations and Conditions of Telkom’s “Please Call Me” Service

Here are the common limitations and conditions associated with Telkom’s Please Call Me service:

Daily Limit on Requests: Users can send a maximum of 5 “Please Call Me” requests per day. After reaching this limit, no additional requests can be sent until the next day.
Restricted Customization: The message format is generally preset, and there are limited options for customizing the content of the “Please Call Me” message.
Service Availability: The “Please Call Me” feature is available only to active Telkom SIM users. Inactive or suspended accounts may not be able to access the service.
Network Compatibility: This service is designed primarily for sending requests to local South African numbers. Sending “Please Call Me” messages to international numbers may not be supported.
Validity Period: The “Please Call Me” request is valid for a limited time. If the recipient does not respond within a certain period (usually a few hours), the request may expire.
No Airtime Requirement: Users do not need airtime to send a “Please Call Me” request, but they must have a registered and active Telkom SIM card.
Limited to Telkom Users: Only Telkom subscribers can initiate “Please Call Me” requests, although they can send these requests to users on other South African networks.
Unavailable for Data-Only SIMs: The service is typically unavailable for Telkom data-only SIMs or SIM cards used solely for internet connectivity.

Can You Customize the “Please Call Me” Message on Telkom?

No, customizing the standard “Please Call Me” message on Telkom is generally not possible. Telkom offers this service with a preset message format to ensure consistency and prevent misuse. However, users can include their name or short identifiers in the preset message to let the recipient know who is requesting the call.

While full customization isn’t available, Telkom allows minimal personalization within their service policies. Here’s what you can typically do:

The standard “Please Call Me” message sent by Telkom includes a default text with the sender’s phone number. For example:
“Please call me back. – Telkom User (your number)”.
Some users can opt to include their name or a short ID, but this feature depends on Telkom’s current policies and may not be available to all users.

Some Guidelines for Customizing Without Breaching Telkom’s Message Policies

To ensure compliance with Telkom’s rules when attempting any level of customization, consider the following guidelines:

Avoid Offensive Content: Ensure that any text or identifiers added are free from inappropriate language or content. Telkom reserves the right to restrict any message containing offensive or harmful content.
Keep It Short: If adding a name or short identifier, keep it within the character limit set by Telkom. Typically, you can only include a few characters due to the limited space in the message.
Respect Privacy and Legal Restrictions: Do not use the feature to send spam or unsolicited messages. This service is intended for emergencies or essential communication, and misuse can result in restrictions on your Telkom account.
Follow Network Policies: Customization should align with Telkom’s usage guidelines. Regular checks for updates on their official website or app can keep you informed of any policy changes regarding the “Please Call Me” feature.

Here Are Some Unique Alternatives to Telkom’s “Please Call Me” Service

If you can’t use the Please Call Me feature or have reached your daily limit, consider these alternatives:

How To Send Please Call Me On Telkom By Sending a Text Message (SMS)

If you have a small balance or access to promotional SMS bundles, you can send a brief text message asking the person to call you back.
You can also use emergency credit or airtime advance services (if available on your Telkom line) to send an SMS when you have no balance.

Using Telkom’s Free Messaging Services To Send Please Call Me

Telkom offers FreeMe bundles, which include free messaging on platforms like WhatsApp, Telegram, and Facebook Messenger, allowing you to request a call back via these apps.
Users with FreeMe plans can send texts or make voice calls using these apps without consuming their regular airtime.

Using Social Media or Telkom App Features To Send Please Call Me

Social Media Messaging: Use apps like WhatsApp, Facebook Messenger, or Instagram to send a quick message asking the recipient to call you back, as they only require internet access.
Telkom App: The Telkom App can also be used to send a request to call back if the recipient is on your Telkom contact list. This can be done using in-app messaging features, assuming you have internet access.
Email: If you have access to mobile data or Wi-Fi, you can also send an email requesting a callback, especially in non-urgent scenarios.

Frequently Asked Questions On How To Send Please Call Me On Telkom

What is the “Please Call Me” feature on Telkom?

The “Please Call Me” feature is a free service provided by Telkom that allows users to send a request to another person, asking them to call back. It is especially useful when you have no airtime but need to get in touch with someone urgently.

How many “Please Call Me” requests can I send per day?

Telkom generally allows users to send up to 5 “Please Call Me” requests per day. Once this limit is reached, you will need to wait until the next day to send more requests.

Can I customize the “Please Call Me” message on Telkom?

No, the “Please Call Me” message on Telkom is preset and cannot be fully customized. However, in some cases, you may be able to include a short identifier or your name, depending on Telkom’s current service policies.

Is the “Please Call Me” service available for all Telkom users?

Yes, the service is available to both prepaid and postpaid Telkom users with active SIM cards. However, it may not be accessible on data-only SIM cards or inactive accounts.

Are there any alternatives to using the “Please Call Me” feature?

Yes, there are several alternatives, including sending a text message (SMS), using Telkom’s Free Messaging Services like WhatsApp, and leveraging social media messaging apps or the Telkom App to request a callback.

Conclusions On How To Send Please Call Me On Telkom

Thank you for reading our comprehensive guide on how to send please call me on Telkom. We hope this article has provided you with clear and accurate information on using this helpful feature. The “Please Call Me” service is a simple yet effective tool that allows you to notify someone to call you back when you’re out of airtime. Whether you choose to use the USSD code, Telkom app, or online portal, this feature ensures you stay connected in times of need.

We encourage you to utilize the “Please Call Me” service whenever you find yourself with low or no airtime. It’s a quick and convenient way to reach out to friends, family, or colleagues without worrying about airtime balance.

If you found this guide useful, please consider sharing it with others who might benefit from it. We also invite you to leave comments below with any questions or feedback. For those who encounter difficulties, feel free to reach out for assistance.

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