MTN’s auto-renewal feature allows customers to automatically renew their data plans, airtime bundles, and other subscriptions when they expire. While convenient, many users find themselves stuck in unwanted renewals, leading to unexpected charges. Whether you’re trying to switch to a better plan or simply avoid recurring fees, managing these subscriptions is crucial to keep your account balance in check.
By learning how to stop auto-renewal on MTN, you can take control of your subscriptions and avoid the frustration of losing airtime or data unintentionally. In this article, we’ll provide a detailed step-by-step guide on how to cancel MTN’s auto-renewal through SMS—a quick and simple method that puts you back in charge of your mobile services.
How To Stop Auto Renewal On Mtn Through SMS
To stop auto-renewal on MTN through SMS, you can easily cancel your data or bundle subscriptions by sending a simple message. MTN provides users with a straightforward process to opt-out of the automatic renewal feature, ensuring that your data or call bundles won’t be renewed without your permission once they expire. Here’s how you can do it:
When you subscribe to an MTN data bundle or Xtravalue bundle, you’ll typically receive a message with the bundle code. To cancel the auto-renewal of your subscription, you need to send “NO” followed by the bundle code to 312. For example, if you subscribed to a 1GB daily data plan and no longer wish to continue with the auto-renewal, send “NO106” to 312.
Examples of SMS Codes to Stop Auto-Renewal:
- For the 100MB daily data plan, send “NO104” to 312.
- For the 200MB daily data plan, send “NO113” to 312.
- For the 1GB daily data plan, send “NO106” to 312.
- For the 2GB daily data plan, send “NO110” to 312.
If you’re using special social media bundles, here are a few specific examples:
- To cancel auto-renewal of the 350MB Instagram/TikTok/Youtube Lite bundle, send “NOINSTD1” to 312.
- For the 1GB Instagram/TikTok/Youtube Heavy bundle, send “NOINSTD2” to 312.
How To Cancel XtraValue Bundles
For XtraValue bundles, the process is similar. To opt out of auto-renewal for the XtraData More 300 plan, you would send “NOMD300” to 312.
Once you’ve sent the cancellation SMS, MTN will confirm the successful deactivation of the auto-renewal through a message. From that point, your subscription will not be automatically renewed, and any further usage of data, calls, or SMS will be charged from your main account balance or an active bonus account.
If you’re unsure of the exact bundle code, the initial SMS confirmation sent by MTN when you subscribed should contain this information. Alternatively, you can also manage and stop auto-renewals using the myMTN NG app by navigating to the subscription management section and manually turning off the auto-renewal option.
By using this method, you can efficiently manage your MTN data and bundle plans without worrying about unintended charges or renewals.
How to Opt-Out of Auto-Renewal for MTN Data Bundles (Even Without the Bundle Code)Â
If you want to stop the auto-renewal of an MTN data bundle but are unsure of the bundle code, you can follow these steps:
- Opt-out via SMS or USSD Code:
- SMS the keyword
NO + bundle codeto 312. Example:NO 104for 100MB. - Alternatively, dial
*312#and follow the prompts to manage your subscription and stop auto-renewal.
- SMS the keyword
- Using myMTN NG App:
- Open the myMTN App, tap on More, then Manage Subscription.
- Tap on the Active Plan and toggle off the Auto-Renewal option.
- Opt-out via WhatsApp (MTN ZIGI Chatbot):
- If you don’t know the bundle code for your specific data plan, message MTN ZIGI Chatbot on WhatsApp and request the bundle code.
- ZIGI will assist you by providing the exact bundle code for the data plan you wish to cancel auto-renewal for.
- Cancel Value Added Services (VAS):
- If your auto-renewal is part of a VAS, dial
*305#to manage and deactivate your active VAS subscriptions.
- If your auto-renewal is part of a VAS, dial
Why Stop Auto Renewal & Benefits That Comes With ItÂ
| Common Reasons for Cancelling Auto-Renewal | Benefits of Manually Renewing Services |
|---|---|
| Avoiding unnecessary charges for unused services | Better control over spending |
| Switching to other plans or data bundles | Freedom to choose the best plan based on current needs |
| Service no longer required (e.g., temporary data need) | Ability to evaluate different offers before renewing |
| Preventing accidental renewals when insufficient balance is available | Flexibility to renew at a convenient time |
| Desire to manage subscriptions manually | Avoidance of unexpected deductions from account balance |
| Avoiding auto-renewal during travel or low usage periods | Opportunity to explore new promotions or offers |
Frequently Asked Questions On How To Stop Auto Renewal On Mtn Through SMSÂ
What is the SMS code to stop auto-renewal on MTN?
You can stop auto-renewal by sending “No + Bundle Code” to 312. For example, for a 1GB plan, send “No106” to 312.
How do I stop auto-renewal for all my active MTN data bundles?
To stop auto-renewal for all data bundles, you can either send “No + Bundle Code” to 312 or use the myMTN NG app to manage your subscription settings.
Can I stop MTN auto-renewal without the bundle code?
If you’re unsure of the bundle code, you can message the MTN ZIGI Chatbot on WhatsApp and ask for the bundle code for the specific data bundle you’d like to opt-out of.
Is there a charge for stopping auto-renewal on MTN?
No, there is no charge for stopping the auto-renewal of MTN data bundles via SMS.
What happens if I cancel auto-renewal for my data plan?
Once you cancel auto-renewal, your current data plan will remain active until it expires, but it will not automatically renew. You will need to manually renew it if you wish to continue using data after expiration.
Can I re-enable auto-renewal after stopping it?
Yes, you can re-enable auto-renewal by subscribing again to the data bundle and selecting the auto-renewal option.
What if I want to stop auto-renewal for Value Added Services (VAS)?
To stop auto-renewal for VAS, you can dial *305# and follow the prompt to deactivate your active VAS subscriptions.
Conclusions On How To Stop Auto Renewal On Mtn Through SMSÂ
Thank you for reading this article on how to stop auto-renewal on MTN through SMS. We hope it has provided clear guidance on how you can easily manage your data subscriptions. To recap, simply send “No + Bundle Code” to 312 to stop the auto-renewal of any active MTN data plan. Managing your subscriptions is crucial to avoid unnecessary charges, especially if you’re switching to other plans or reducing data usage.
We encourage you to share this article with others who might find it helpful. Feel free to leave comments or ask any questions in case you need further clarification. Sharing this guide with friends and family who use MTN could also save them from unwanted charges.
If you encounter any difficulties during the process, we are always here to offer assistance and support. Also, be sure to follow our channel on WhatsApp for more accurate information regarding tech, telecom, and internet connectivity-related news and updates.